Yes. Under our Responsible Gambling Policy, customers may set maximum limits for the deposit amount. They can set daily, weekly and/or monthly limits. To set these limits, visit profile in account.
As an SGA customer, it is mandatory that the players select deposit limits before they are allowed to play.
Please check the fees on the cashier upon making deposit. We also recommend that you check with your payment provider to confirm whether they will charge you additional fees for depositing, particularly when using credit cards or international bank ...
Most bonuses or promotions have Wagering Requirements that need to be met before customers are able to proceed with the withdrawal of bonus winnings. Player can check the progress on the active Bonus or Promotion by going on the profile and ...
Missing deposit - Account, TX Id, date and time, amount, method. Always check in the account if a similar transaction was not meanwhile credited. Check if a similar transaction exists in a pending or other temporary status. Check with user that on ...
Communication procedures between Customer Support and Fraud & Payments: IMPORTANT: Documents received by email or any other way other than a direct upload on the user account or a direct upload through a link provided by FP (to be defined) are to be ...