Popular Articles
Can the player set a deposit limit?
Yes. Under our Responsible Gambling Policy, customers may set maximum limits for the deposit amount. They can set daily, weekly and/or monthly limits. To set these limits, visit profile in account. As an SGA customer, it is mandatory that the ...
Will the deposits/ withdrawals have a fee?
Fees on Deposits or Withdrawals will depend on the Brand, if they would like to enforce it or not. You must defer to your Payment matrix to check limits and fees from your Brand. However, we recommend that the customer checks with his bank or ...
What is an IBAN and a SWIFT code?
The IBAN (International Bank Account Number) is the identifier, in an international context, of a bank account number, authenticating the country, the Bank and the beneficiary’s account. The IBAN is usually 25 characters, the first two being letters ...
Has the player met the requirements for a Bonus and/or Promotion?
Most bonuses or promotions have Wagering Requirements that need to be met before customers are able to proceed with the withdrawal of bonus winnings. Player can check the progress on the active Bonus or Promotion by going on the profile and ...
How can I cancel a bonus?
To cancel a bonus either active or available, please go to Account > Activity > Bonuses and click on the Cancel button for the bonus you want to cancel.